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By: Team WTI | Date: August 23, 2021
Categories: Digital Marketing, Web Development, WTI,
Tags: Digital Marketing, Digital Marketing Advice, Digital Marketing Agency, Tips,
Getting your business out in front of your target audience may seem like a reasonably simple task, but this process is more complex than it looks. Using a marketing agency can help you figure out the finer details. Agencies like Team WTI specializes in online marketing services. Services like SEO, E-mail marketing, and social media marketing are just some of the services we offer. In this article, we will go over the marketing journey. We will answer how this journey can help you get your business’s name known and grow your audience.
There are 4 steps in the marketing journey. These 4 steps are discovery, consideration, conversion, and retention. These 4 steps are often depicted as a funnel. Discovery is at the top of the funnel because it casts a wide reach to gather leads. It then flows down to consideration, conversion, and finally retention.

At the top of the funnel is discovery. Potential clients are gathered into this stage through various marketing campaigns. A level of trust is established with these advertising campaigns. Using platforms like blog posts, videos, and social media helps build an initial level of trust. This trust makes consumers take a look at what your company has to offer.
Once the initial step is over, we move to the second step consideration. In this stage, the consumer learns more about your business and what it sells. They learn about the products you are selling and consider buying from your business. This step is an opportunity for businesses to develop a stronger relationship with potential customers. Marketers can nurture these leads through content that is more targeted around the specific customer like emails, free trials, and coupons.
This step is where potential customers become customers. This is where a transaction occurs. While this is where most companies want to end up, the content doesn’t end there. This step can include content like descriptions of your products, or it could include other products that are popular.
Businesses may believe once they get their conversion that their job is done, but not quite yet. The last step in our marketing funnel is retention. This step will make help have that one conversion become a brand loyalist. Content that will help with retention might include exclusive deals, newsletters, and product reviews. Retention is important because happy customers can spread the word about your business and its fantastic work. Your business can stand to gain increased traffic and links to your site without much effort on your end.
This funnel is just the tip of the iceberg when it comes to digital marketing. That is why having a digital marketing agency may be a good investment for your business. That is why Team WTI is here! Our team of digital marketers and web developers is here to help your business get where it needs to be. If you have any questions or inquiries contact us!
Kris Skiles | The Family Credit Union
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