How much do you think about your business’s online reputation? While some business owners underestimate the significance of reviews, people now read reviews more than ever. And not only are they reading reviews, but those reviews are influencing their buying decisions. A new survey commissioned by Yelp and conducted by Kelton polled 1,500 Americans to […]
Your online reputation can influence whether a potential customer chooses your business or your competitor. In many cases, your Google Business Profile is one of the first things people see when they search for your company, making customer reviews more important than ever. If you’ve recently received a negative review, your first thought might be: […]